250+sales reps supported by the coach
The challenge
What we walked into.
With 250+ sales representatives and a deep library of training documentation, every new joiner consumed serious hours from team leads and senior members. The client wanted to keep the special recipe in their training — but make it scale without people.
What we built
The solution.
01
Studied the full use case and training documentation before designing anything.
02
Delivered a tiered AI coaching plan: separate training coaches for interns, team leads, and senior management — each grounded in the company's own material.
The results
What changed.
01
Onboarding hours shift from senior staff to the AI coach, while the company's proprietary training approach stays in-house.